Who we are

Welcome.

If you’ve clicked the “who we are” button, you’re obviously looking for exactly that (and what we do and why etc).  As you have noticed, our site is somewhat different from the standard template: services/features and benefits/costs/about us/ And so on. We wanted to take a different approach.

It’s one thing to say our services are great and we are awesome and here are the 10 reasons we kick ass more than the competition. What we actually hear from real businesses is something different. We listened.

We focus only on small businesses across the country who tell us things like:

“I am sick and tired of using an internal employee to fix our technology problems” or “I hate unexpected costs, isn’t it possible to have someone work proactively?” or “We are frustrated by the lack of knowledge, experience and care of our current guy/provider” or “We are unsure as to where our data is, how its protected and what we do in case of an outage”.

I don’t know if any of that describes you.

What we are attempting is to leverage who we are and our expertise to contribute topical and meaningful content related to Businesses Running Macs. We want to tell you who we are through our experience, not copy written to cater to another’s expectations. The bottom line is businesses all want to be productive (achieve their goals to success). Your technology is critical to making that happen (or could keep it from happening) and one size does not fit all. Therefore its important to understand what you do and why. Then we can go crazy with all sorts of automagical solutions. But not until then.

Conversely, our service is single minded and focused solely on businesses who value their productivity. We aren’t firemen. Our clients come to us because they want an all in one solution that is personalized (and personal) and free of surprises. It’s an all you can eat program tailored to your specific needs. Its “unlimited”.

That is our product. Our mission however is “To provide the best possible experience to our customers.”  Our clients talk about us at dinner parties.  Making things work is easy.  Building relationships and trust is much more challenging.  And rewarding for everyone involved.

Probably far and away the most frequent question we are asked is: “what does “unlimited” mean?”.  IT support is one thing. Understanding the goals of our clients is different.  They don’t treat us like janitors and we don’t treat them like idiots. There are plenty of firemen out there for that. And you know what? That’s awesome. Because what we are about isn’t a fit for everyone. Some people need janitors to match their needs and budget.

Read our articles. Comment on them. We love to listen. How else can we continue to be valuable? This “about us” section would more appropriately be titled “about you”. Call us, we want to listen.